TGS

May 23, 2017

Thank you for all the extra effort Friday to ensure TGS had connectivity from the Digital PPOP to our Suite. In the end it appears the issue was on the Level 3 side, but without BConnected staying and ensuring we had tested every possible permutation we likely would have had our business impacted on Saturday… fortunately this did not happen.

Very much appreciated.

Cheers,

Darren Kozlek


Federal Flange

August 29, 2016

We appreciated Bconnected quick response and for delivering high-quality service as always for all requests. We extended our thank you to Jay and Rich to never put us second. An excellent customer service is hard to find. We thank you for having you as our IT support.


Reference Letter – Keller Williams

February 15, 2015

To Whom It May Concern:

I am pleased to offer the following letter of reference for the services provided by BConnected. We
chose this company for their competitive rates, exemplary references from other Keller Williams
Realty offices and their top notch equipment that met our office needs. Stuart Speer and his team
were exemplary in their interaction with our team and the transition was seamless.

From the onset, the BConnected team was timely in their response, thorough in their planning and
patient in helping training our staff and agents. Our office has more than 250 agents with a small
staff of 6 so updating our 15 year old telephone system was a huge undertaking. From our first
meeting to this very moment, Stuart Speer and his team have not failed to provide exemplary service
and quality support. I am totally confident other companies will receive the same service and support
that we have experienced.

I am honored and pleased to recommend the services of BConnected. If you have any questions,
please feel free to contact me.

Respectfully submitted,
Tammy Harris, Assistant Team Leader

 


Reference Letter – O’Donnell Snider Construction Inc

August 13, 2015
To Whom it May Concern:

Excellence, integrity and dedication would be my words to describe the team of BConnected. From the very beginning, they proved over and over again the exact definition of customer service and honest work.

Our old phone system needed some tweaking here and there. It should be an understanding mindset that technology isn’t perfect but what makes it perfect is the mind behind it. This being said, the old team for our old phone system failed at this. Their failure to be prompt and quick had caused major delays throughout the work day.

Stuart and his team answered every question we had with quick follow up every time. The whole team was nothing but personable and great. If you ever choose BConnected as your next step, you can see with your own eyes the chemistry between the team members and how well they connect in every aspect from communication to getting the job done.

The best investment is in the people; the great technology is just a cherry on top.

I welcome any questions that you may have. It took us a while to reach the final decision and I would be happy to help others in reaching the same great decision.

Sincerely,

O’Donnell Snider Construction Inc

 


Reference Letter – H.J. Gruy & Associates, Inc
November 12, 2015

To Whom It May Concern:

H.J. Gruy and Associates, Inc. is pleased to recommend BConnected Technologies as an excellent source for telephone systems/technology.

Gruy recently moved to new office space and replaced its 20+ year old phone system. After research and deliberation, we selected Stuart Speer and BConnected Technologies to install our new system. BConnected’s rates were reasonable and competitive when compared to other bids we received. Stuart and his team were knowledgeable and helpful in presenting possible options and helping us select the system best suited for our office. Preparing for and leading up to the move, Stuart and Heather were available to answer any concerns or questions we voiced. Because of their professionalism and calm attitude, we had confidence that the installation in the new office space would go well.

In any technical situation, problems will arise. Stuart, Heather, Michael, Carlos and other team members were timely and efficient in addressing our needs. On the Saturday of our move, Heather worked in our new office to make sure all the telephones were ready to be used by the start of business on Monday. Even now, they check with us, by phone, email, and in person, to make sure we are working well with the new telephones. We experience patient, yet quick response time when BConnected is contacted for support. We believe we have an honest, trustworthy relationship with the team, assuring us BConnected will be there as needed.

Working with Stuart and his BConnected team has been a pleasure, and we look forward to working with them in the future as they provide quality support for our telephones/technology maintenance.

Sincerely,
H.J. Gruy and Associates, Inc.
Marilyn Wilson
President / CEO
MW/ppf

 


Keller Williams

We chose this company for their competitive rates, exemplary references from other Keller Williams Realty offices and their top notch equipment that met our office needs. Stuart Speer and his team were exemplary in their interaction with our team and the transition was seamless.

From the onset, the BConnected team was timely in their response, thorough in their planning and
patient in helping training our staff and agents. Our office has more than 250 agents with a small
staff of 6 so updating our 15 year old telephone system was a huge undertaking. From our first
meeting to this very moment, Stuart Speer and his team have not failed to provide exemplary service
and quality support. I am totally confident other companies will receive the same service and support
that we have experienced.

 

Team is Very Attentive!

Stuart Speer and his installation team provided excellent service throughout the project, including post-occupancy. Although it was not a large project for their team, they were very attentive to our needs, responsive to requests, and the quality of their installation was terrific….their communication with us was much better than we typically see in this industry.

( Houston, TX )

Children at Risk

Thank you so much for taking time out of your schedule to install the phone system in our Dallas office. I truly appreciate your generosity and flexibility, and sincerely enjoy working with you! Thanks again for making this such an easy process!

( Houston, TX )

Tarrenpoint

BConnected Technologies gives us a competitive edge by having an IT partner just a phone call away. Yet in this economy the pricing point is far below what it would cost us to bring a full time IT employee on board. So we get the best of both worlds. Not to mention the fantastic service that we have received from MITS. As the founder and CEO of Tarrenpoint, I would highly recommend BConnected Technologies.

( Houston, TX )

BHP

BConnected Technologies has been a complete positive change for us. We are excited to have timely response and so much of our needs can be handled remotely rather than waiting for a technician to come on site. The technicians at BConnected Technologies are knowledgeable, professional and take the time to explain what is happening and what is necessary to get our systems back on track.

( Houston, TX )